If you want to return an item, please let us know at firstname.lastname@example.org within 6 days of receiving your online store order, providing your reasons and/or exchange requirements. We will email you back with the details for the return/refund procedure, we might take up to 2 days to answer but we will consider the sent date of your email.
• All items must be returned unworn, unwashed, with tags attached, with original packaging & in original condition, suitable for re-sale.
• All items must be returned with proof of direct purchase from la-pm online store.
• All returns must be received by La Petite Mort within 30 days of delivery.
• We recommend using a tracked service as we cannot take responsibility for lost packages. Until your return is received by La P.M., it is your responsibility.
• All items will be inspected upon return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
• We are unable to exchange/refund used, laundered or customer damaged goods.
• The cost of delivery for returns is not refundable.
• A further delivery charge will be required for sending out all exchanges.
Full Priced Items
We will happily exchange the items that do not fit correctly and swap them for the right size if available, a credit note valid for 6 months or refund (excluding delivery costs).
Sale Items, Promo Code Offers And Discounted Items
We will happily offer you the option to exchange items that do not fit correctly and swap them for the right size if available or an online credit note of value equal to the price of the returned item (valid for 6 months). However, we don’t do refunds on sale items or purchases made with a promo code.